Refund Policy

Updated at 9th January, 2022.

Definitions and Key Terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:


when this policy mentions "Company," "We." "us." or "our," it refers to GIO IPTV that is responsible for your information under this Return & Refund Policy.


refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.


any internet-connected device such as a phone, tablet, computer, TV or any other device that can be used to visit and use the services.


refers to the IPTV service provided by GIO IPTV as described in the relative terms (if available) and on this platform.


GIO IPTV's site, which can be accessed via this URL:


a person or entity that is registered with GIO IPTV to use the Services.

Return & Refund Policy

Thanks for shopping at GIO IPTV. We appreciate the fact that you like to buy our IPTV Service that we serve. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our services.

As with any shopping experience, there are terms and conditions that apply to transactions at GIO IPTV.

We'll be as brief as our attorneys will allow.

The main thing to remember is that by placing an order or making a purchase at GIO IPTV, you agree to the terms set forth below along with GIO IPTV's Privacy Policy.

If there's something wrong with the services you bought, or if you are not happy with it, you have 7 days to issue a refund request. and we’ll process the request as soon as possible.

Refund's Terms & Conditions:

We at GIO IPTV commit ourselves to serving our customers with the best IPTV Services.

Every single order we process that you have placed is thoroughly inspected, checked for defects, and sent over email or live chat. We do this to ensure that you fall in love with our services.

Sadly, there are times when we may not meet your requirement about the services(s) that you have chosen.

In such cases, we may have to cancel your order.

You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online (VISA/MasterCard/AMEX/Discover) payment, then you will be refunded once our team confirms your request.

We carry out thorough quality checks before processing the ordered package or subscription plan. We are utmost cautious while we create a link for your device.

We will revise your refund request as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase.

Your refund may take a couple of days to process but you will be notified when you receive your Money.

You can’t make Chargebacks from your end by calling your bank. You must contact us first. and you would have let us know what problems you were facing with the service in terms of applying for or getting a refund.

“Change of Mind” is not applicable for any purchases. Mood swings are not supported for refunds by “GIO IPTV”.

If you are facing any issues with your services, then talk to Us through our Live Chat or send us an email and our dedicated customer support would get back to you within 5 minutes and may take upto 6 hours.

You can claim support by mentioning your “Order ID” which you can find your email when we processed your order.

If our servers go through some or regular maintenance, you may face some disturbance in services.

If the problem persists more than a couple of hours then we would provide alternate links to you. So that you don’t miss out on any of your entertainment needs.

Our customer support team will do anything to guide you on how to setup GIO IPTV Service on your device.

No obligation or refund claim will be entertained if you don’t contact us about the problem you are facing.

Sometimes, ISP (Internet Service Providers) of some countries might block the whole IPTV Services. If this happens you must use VPN to enjoy our services.

GIO IPTV is not bound to pay for VPN Services. We might refer you to some of the best VPN for IPTV Services and you’d have to purchase their services on your own.

If you can manage to get a free VPN to run our services, Then, We don’t have any obligation to disable or stop our services against your order.

You should also mention that you'll be using our services through VPN. Then we will validate or allow VPN to your link from our end.


As the links are sent to your email address there is no such shipping fee required for our services.

Thus in terms of a refund there won’t be any shipping fee applied in refund requests.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to Its terms.

Changes To Our Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies.

Unless, otherwise required by law, those changes will be prominently posted here.

Then, if you continue to use the Service. you will be bound by the updated Return & Refund Policy.

If you do not want to agree to this or any updated Return & Refund Policy, you can’t cancel your previous subscription. Also you may or may not extend your subscription plan.

By extending your subscription plan, you will agree to the terms & conditions mentioned above.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss about any of the issues you are going through with our product.

Unless, otherwise required by law, those changes will be prominently posted here.

Via Email: [email protected]

Via Phone Number: +1 (347) 746 8966

Via this Link(Live Chat):

WhatsApp RA(CTA)